ReviewLoop

Terms

The agreement

What you can expect from ReviewLoop, and what we expect back. Written for the studios and agencies who use it. Last updated .

The short version

  • You may only put a site under review that you own or are authorised to work on.
  • Your clients’ notes are yours. We hold them for you and do nothing else with them.
  • Free stays free. Paid plans are monthly and you can stop at the end of any month.
  • We never use your work, or your clients’, to train an AI model.
  • If we break something that costs you money, we pay for it — on the terms below.

Who you are contracting with

Durn Studio UG (haftungsbeschränkt), Kienitzer Str. 5, 12053 Berlin, Deutschland, registered at the Amtsgericht Charlottenburg under HRB 283107 B (“we”, “us”). Full details are in the Impressum.

ReviewLoop is sold to businesses. By opening an account you confirm you are acting in the course of a trade, business or profession, and not as a consumer within the meaning of § 13 BGB. The statutory right of withdrawal for consumers therefore does not apply.

What the service does

ReviewLoop takes feedback about a website from the people reviewing it and turns it into one instruction a developer or a coding agent can act on. Which parts you get depends on your plan: the free plan carries two projects, and the paid plans add unlimited projects, access for your agent, repository and preview features, and the deploy and team features on Studio. The pricing page is the current list; we will not quietly remove something you are paying for.

Your account

You sign in with a link sent to your email, and review links let your clients in without an account of their own. Both are keys: whoever holds one has the access it carries. Keep them to the people who should have them, revoke the ones that are no longer needed, and tell us promptly if you think one has gone astray.

What you are responsible for

  • Only review what you may. A project starts with your word that you own the site or are authorised to work on it. Putting someone else’s site under review, or capturing pages behind a login you have no right to, is yours to answer for.
  • Tell the people who leave notes. You decide who reviews and what happens to what they write, which makes you the controller of that data and us your processor. Telling them what ReviewLoop is and who sees their notes is your job.
  • Answer their requests. Someone who asks what is held about them, or asks for it to be deleted, asks you. If they write to us instead we pass it on.
  • Keep your side safe. Turn on two-factor before letting a client’s approval ship anything, and do not use the service to break the law or anyone else’s rights.

The data processing agreement you accept in the dashboard governs how we handle personal data on your behalf, and the privacy policy says what is collected and who receives it.

Your work stays yours

Everything you and your clients put into ReviewLoop remains yours. You grant us only the permission needed to run the service: to store it, show it to the people you invited, and process it to produce the changesets, previews and summaries you asked for. That permission ends when you delete the material or close the account.

We do not use your content, or your clients’, to train any AI model, ours or a supplier’s. Where a model is used to turn notes into an instruction, it is used on that round and for nothing else.

Paying

The free plan is free and stays that way. Paid plans are billed monthly in advance, at the price shown on the pricing page when you subscribe. Prices there are net; value added tax is added at the rate the law requires, or the reverse charge applies if you are a business in another EU member state and give us a valid VAT identification number.

If we change a price, we will tell you at least 30 days before it applies to you, and you may end the subscription before it does. A failed payment does not switch anything off on its own: we will tell you, and give you a fair chance to fix it, before restricting anything.

Ending it

You can stop a paid plan at the end of any monthly period, from the dashboard or by writing to us; you keep what you have paid for until that period ends, and we do not refund part months. You can delete your data or your account at any time, and deleting a project deletes what it holds, stored files included.

We may end the agreement with 30 days’ notice, or immediately for good cause — the clearest being use of the service to review sites you have no right to, or conduct that puts other customers at risk. If we end it without good cause, we refund the unused part of what you paid. Either way you get a reasonable chance to take your data with you first.

Availability

We work to keep ReviewLoop running and we do not promise a particular uptime figure. Maintenance is announced in advance where we can. The free plan is provided as it is. None of this limits the liability below.

Liability

We are liable without limit for damage caused intentionally or by gross negligence, for injury to life, body or health, and where the Product Liability Act applies or we have given a guarantee.

For ordinary negligence we are liable only where we breach an obligation whose fulfilment makes performing this agreement possible at all and on whose observance you may reasonably rely. In that case our liability is limited to the damage typical of this kind of contract and foreseeable when it was made. Any further liability for ordinary negligence is excluded.

You keep your own copies of what matters to you. We back the service up, and a backup is not a substitute for your own; where data is lost, our liability is limited to the effort of restoring it from a backup properly kept.

Changes to these terms

When these terms change in a way that matters, we tell account holders by email at least 30 days before the new version takes effect, and the dashboard asks you to accept it. If you do not agree you may end the agreement before it applies. A change that only corrects a mistake or reflects a new feature you are free to ignore takes effect when published.

Law and venue

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Where you are a merchant, a legal person under public law or a special fund under public law, the courts of Berlin have exclusive jurisdiction.

If any part of these terms is or becomes invalid, the rest stands, and the invalid part is replaced by what comes closest to what it was for.

Getting hold of us

Durn Studio UG (haftungsbeschränkt), Kienitzer Str. 5, 12053 Berlin, by email at privacy@durn.io.